These Terms and Conditions detail the principles for the use of the online store (eStore), available at https://en.eveline.eu/, in particular the rules of ordering Products available in the eStore, delivery of the ordered Products to the Customer, dates of payment for the Products, Customer’s rights in connection with withdrawal from the agreement, and rules of lodging complaints.
The eStore is a part of the Website and, unless otherwise specified in these Terms and Conditions, the eStore Terms Conditions, available at any time via the “Terms and Conditions” link at the bottom of each page of the eStore, will apply to the services provided in the eStore.
Definitions
The terms listed below will have the following meaning:
delivery address – the postal address of a location in the Republic of Poland, including without limitation its PO box number or identification data of an automated postal terminal (the so-call pickup station) which, in accordance with the Terms and Conditions, may be used to collect Orders;
Product price – the value of the product expressed in Polish złoty (PLN), including VAT, without any additional cost related to the purchasing process, including without limitation charges for delivery;
Order information – information on the Order placed by the Customer, containing detailed data concerning the Order, in particular the list, number and description of the Products ordered and Product prices;
Customer – a User of the Website who intends to purchase and purchases Products in the eStore and who is a natural person with full capacity to perform acts in law and, in cases provided for by law, a natural person with limited capacity to perform acts in law, residing in the Republic of Poland, or a legal person or organizational unit without legal personality, with legal capacity under special regulations, with registered office in the Republic of Poland;
Consumer – a Customer who is a natural person using the eStore service and performing a legal transaction with the Seller involving the sale/purchase of Products, provided that the transaction is not directly related to his or her business or professional activity;
Account – a set of data submitted by the Customer, in particular data on the Customer, his or her Orders, delivery and payment methods, enabling and facilitating the Customer’s use of the eStore and kept in the eStore; please note that Customers may also place Orders and make payments for their purchases in the eStore without an Account, according to relevant provisions of the Terms and Conditions;
cost of delivery – the cost incurred by the Customer in connection with the delivery of the Order to the delivery address specified by the Customer;
total Order cost – the cost incurred by the Customer, including the total price of the Products ordered, their cost of delivery and cost of additional services, e.g. decorative packaging, in connection with the Order;
basket – a functionality of the eStore enabling the Customer to enter and modify Order data, in particular Product type and quantity, billing information and delivery details;
Product feedback – an opinion of the Product expressed by the Customer by assigning to it a number of points on a certain scale or a description of his or her experience with the Product, disseminated in accordance with the eStore Terms and Conditions.
Products – products available in the eStore, which can be viewed and read about, ordered, and then Purchased by the Customer on these Terms and Conditions;
Terms and Conditions – these Terms and Conditions, including without limitation separate documents referred to in these Terms and Conditions;
Website – a variable set of services provided by means of an IT tool connected to the Internet by electronic means in accordance with these Terms and Conditions and the terms of conditions of other services available at any time on the Website via the link titled “Terms and Conditions” located at the bottom of each subpage of the Website, as well as by means of references from other locations on the Internet, such as the eStore service;
eStore – a service provided by the Seller and, at the same time, an IT tool connected to the Internet available on conditions set forth in these Terms and Conditions and the Website Terms and Conditions, available at any time via the “Terms and Conditions” link at the bottom of each subpage of the eStore at by references from other areas of the Internet, through which the Seller enables the Customers, in particular, to order and purchase Products;
Seller – eStore operator Beauty Brands Ecommerce sp. z o. o. with registered office at Żytnia 19, 05-506 Lesznowola, entered in the National Court Register (KRS) by the District Court for the Capital City of Warsaw in Warsaw, 14th Business Division of the National Court Register under number KRS 0000760609, share capital: PLN 5 000.00, REGON [statistical ID]: 381956358, NIP [tax ID]: 1231417982;
Parties – the Seller and the Customer;
Order – a declaration of intent made by the Customer on the basis of information contained in the eStore, sent to the Seller by means of the eStore, with the intention of concluding the sale/purchase agreement and containing a list of Products which the Customer wishes to purchase via the eStore.
General provisions
These Terms and Conditions set forth the principles for the Customers’ use of the eStore, which is a special service provided on the Website. The use of the eStore service is subject to these Terms and Conditions and other general principles of the provision of services on the Website specified in the Website Terms and Conditions.
Website content, e.g. the name of the Website, trademarks, trademarks and other distinctive marks displayed on the Website, Website software and database made available to the Users in the form of or via the Website are legally protected; their principles of use are specified in Section VI of these Terms and Conditions.
Each start of the use of the eStore means that the Customer expressly consents to the rules set forth in these Terms and Conditions, as well as general rules for the provision of services on the Website set forth in the Website Terms and Conditions.
Users of the eStore may access these Terms and Conditions and the Website Terms and Conditions at any time via the “Terms and Conditions” link at the bottom of each subpage of the eStore and print them out.
These Terms and Conditions may be modified as stipulated in the provisions of Section XIII of these Terms and Conditions.
General principles and technical conditions of the provision of services in the eStore
Customers may use the eStore as a general information service provided on the Website without placing any Orders or making any Product purchases, in particular to read about the products in the eStore, ask questions to the eStore consultants, and, for the duration of the eStore session, save their Products of choice in the “Wishlist” tab. The conditions of the above-described use are specified in the Website Terms and Conditions.
In addition, the Customers may place Orders and purchase Products in the eStore by creating an Account and multiple use of the data stored on the Account or without creating an Account, in particular if they expect the purchase to be a one-off act. In each case, the Customer must submit to the Seller true, correct, complete and relevant data required for placing the Order and making the purchase, and to confirm that he or she has read the Website Terms and Conditions and agrees to abide by its provisions.
The Seller is committed to ensuring the highest level of protection to the data submitted by the Customer to the eStore, including without limitation personal data, so as to make the Customer’s use of the eStore safe; however, the Seller advises that each Customer is solely responsible for keeping confidential the data used by the Customer to access the eStore (in particular, Customer names and passwords), and any disclosure of such data on the Internet is at the Customer’s own sole risk and may enable other persons to use the data in a manner undesirable for the Customer.
The use of the eStore with complete security, seamless data processing on the Website and the accurate presentation of its text and image content is possible only if Customer devices and ITC system meet the minimum requirements defined in Section III of the Website Terms and Conditions, the Customer has an e-mail address and, for the Customers using the eStore and making purchases on their Account, a unique name and Account password containing at least 8 characters, including one lower case and one upper case letter, and at least one digit or special character. The Seller recommends changing the password no less frequently than every 30 days.
Customer Account
The Seller provides Customers with an Account service, which involves making available, free-of-charge, IT tools and disk space functionally connected with the Website in order to enable each Customer to store his or her personal (and other) data and to use such data in connection with other services provided on the Website, including without limitation to place Orders and purchase products from the eStore.
To create an Account in the eStore, the Customer fills in relevant fields on the data form made available for this purpose, including without limitation name and surname, postal address, e-mail address, and enters a unique username and Account password, which he or she will use from time to time to access the Account. The Customer who created his or her Account may place an Order when logged into the Account; to this end, he or she must separately enter his or her username and password in relevant fields, then activate the login gate.
The Account service agreement may be terminated by the Customer at any time at 14 days’ notice by activating the command “Delete account”, which can be accessed by the Customer on his or her Account after logging into the Account or by submitting a statement on his or her resignation from the service by means of the form available at any time via the link “Contact form” at: https://en.eveline.eu/contact
The Seller does not verify the accuracy, correctness or relevance of the data submitted by the Customer to the Account; in particular, the Seller does not verify whether the Customer is the person that he or she claims to be. However, to prevent any potential abuse and disruptions to eStore operations, the Seller imposes the following restrictions:
the Customer may have only one Account in the eStore. If the Seller becomes reasonably aware that the Customer holds more than one Account in the eStore, the Seller may request the Customer to decide which of the Accounts the Customer wishes to retain and delete the remaining ones;
If the Seller becomes reasonably aware that the Customer is not the person he or she claims to be or that the Customer’s Order was placed unlawfully or in breach of the Terms and Conditions, the ordered Products were delivered to a person who did not expect them, or that the person placing the Order does not have full or, in cases provided for by applicable law, limited capacity to perform acts in law, the Seller may request the Customer to confirm his identity and to offer explanations.
Having become acquainted with the information supplied by the Customer according to the paragraph above, the Seller may, on the basis of the information, proceed as provided for in applicable law and these Terms and Conditions; in particular, the Seller may terminate with immediate effect the agreement for the provision of the Account service concluded with the Customer, decline to accept any further Orders, as well as make Customer’s data available to third parties in order to pursue claims in relation to the Customer.
Moreover, the Seller may terminate the agreement for the provision of the Account service concluded with the Customer if the Customer fails to respond to the Seller’s request sent twice in the space of at least 3 days to the Customer’s e-mail address, also if the data submitted by the Customer subsequently proved inaccurate.
For important reasons, such as a limitation, change or suspension of the provision of the eStore service or non-use of the Account, defined as failure to log into the Account for at least 180 past days, the Seller may terminate within 14 days the agreement for the provision of the Account service concluded with the Customer.
Order placement, modification and processing
The Customer may place Orders and purchase Products either by logging into the Account and making use of the data stored on the Account or by entering in the eStore data required for placing the Order and purchasing Products for single-use purposes.
When placing an Order, the Customer:
selects (ticks) the Product of interest available in the eStore;
selects “Add to basket” to add the Product to the basket made available in the eStore together with the Product;
enters the quantity of each Product being ordered; unless the Customer decides otherwise, “1” is the default product quantity;
selects the Order delivery location and payment method;
agrees to the rules set forth in these Terms and Conditions, and Website Terms and Conditions;
makes an offer to purchase the Order from the Seller and agrees to cover the total cost of the Order by selecting “Order and pay”;
pays the total cost of the Order to the Seller.
When placing his or her Order, the Customer is informed about each consecutive step to be performed in order to complete the Order, including without limitation methods of payment for and delivery of the Order. The “Order and pay” command is made available to the Customer together with all relevant conditions of the Order on the display of the User device, including in particular information on the Products ordered, their prices and total cost of the Order, method of payment for and delivery of the Order.
A message on the Order placed is sent to the Customer’s e-mail address. The message only confirms that the Order has been successfully placed by the Customer and that it will be processed depending on the Seller’s stock levels.
Information on the Products displayed in the eStore does not constitute an offer but, rather, an invitation to place offers as defined in Article 71 of the Civil Code; by placing the Order, the Customer submits to the Seller an offer to purchase Products based on the information displayed in the eStore. The Seller uses its best effort but cannot guarantee to make the Products shown in the eStore immediately available on each Customer’s request; the Seller also uses its best effort but cannot guarantee to prevent unavailable Products from being displayed in and ordered from the eStore.
If in the course of picking the Order some Products ordered by the Customer prove to be temporarily unavailable in the eStore, the Seller will contact the Customer to obtain his or her consent to deliver the Products at a later date; the Customer may then either cancel the entire Order or consent to the delivery of an incomplete Order, accepting the delivery of the remainder of the Order at a later date. If the Customer fails to state his or her decision within 24 hours, the Order is considered cancelled by the Customer in entirety. If all or some Products ordered by the Customer prove permanently unavailable in the eStore, the Order will be cancelled in part or entirety. In these situations, the Seller will refund to the Customer, respectively, the price of the missing Products and the cost of Order delivery or the total cost of Order delivery, having recalculated the costs of Order delivery appropriately to its reduced weight or size.
After the Order is picked and shipped to the Customer, in accordance with the above provisions of these Terms and Conditions, the Seller will send to the Customer an e-mail with the subject line “Shipping information”. The message is a confirmation of all relevant aspects of the Order and the sales agreement for the ordered Products is regarded as concluded the moment the message is transferred to the Customer’s e-mail system so that the Customer is able to read its content. Until the Seller confirms the Customer’s Order in the above-described manner, the Seller is not liable for delivering the Products to the Customer.
Prior to the Customer’s receipt of the e-mail referred to above, the Order placed by the Customer is an offer to purchase Products based on the information displayed in the eStore. Before the message is sent, the Customer may submit to the Seller a statement of withdrawal of the offer.
Orders are delivered, as provided for elsewhere in these Terms and Conditions, to locations in the Republic of Poland.
Prices, costs and methods of payment for Orders
Products prices in the eStore are displayed inclusive of all taxes, including without limitation VAT, but they do not include additional costs of the Order specified in the Terms and Conditions, such as the cost of delivery.
Product prices are quoted in PLN.
The Customer agrees to pay the Product price displayed as the price of the Product in the basket the moment he or she places the Order. Information on the total cost of the Order and the prices of its individual components, delivery method and payment method are displayed to the Customer prior to placing the Order.
The total cost of the Order may be modified in the event of a change in the Order according to Section V.6. of these Terms and Conditions, i.e. if the Client has agreed to purchase only a part of the Order. In this situation, the total cost of the Order equals the total price of the remaining Products in the Order, as well as the corresponding cost delivery.
Unless otherwise specified in these Terms and Conditions, the Seller may modify Product prices at any time without notice to the Customers, e.g. by setting discounted and clearance prices. In particular, the Customer will not be entitled to claim the refund of the difference between the price set for the Product in the Order and the price of the Product reduced by the Seller after the Customer has placed the Order.
For limited quantity Products subject to a promotion or sale campaign, the completion of the whole or part of the Order depends on the sequence in which the Orders are placed with the Seller. For rules of promotional sale organised in the eStore, please see the Terms and Promotion Conditions available at any time via the link “Terms and Conditions” located at the bottom of each subpage of the eStore.
Delivery costs are quoted by the Seller to the Customer in the course of placing the Order, and their amount depends e.g. on the delivery method selected by the Customer and the weight of the Order.
The Customer may pay for the Orders in advance to the Seller’s account by making an online payment such as a bank transfer or by a charge card, via the PayU website.
Payment for the Order on the PayU website is possible if the bank with which the Customer holds his or her account has concluded the relevant agreement for this method of clearance with the company PayU S.A. with registered office in Poznań, i.e. the operator of the PayU website. As an additional prerequisite for this payment method, the Customer must have access to online banking services.
Payment for the Order by a charge card is possible if the Customer holds a charge card issued by a bank which has concluded the relevant agreement for this method of clearance with the company PayU S.A. with registered office in Poznań, i.e. the operator of the PayU website.
If the Customer pays the Order by an online transfer or a charge card, the Order will be processed if the Customer makes a payment for the Order within 1 hour after selecting “Order and pay”, as confirmed by the Seller’s bank account being credited with an amount corresponding to the total cost of the Order. The payment date is the moment the Seller’s bank account is credited with the total amount of the Order.
Together with the Order, the Seller supplies the Customer with a proof of purchase in the form of a receipt or, on Customer’s request made when placing the Order or within 3 months from the shipping date, a VAT invoice. A Customer who is a Consumer will also receive an agreement withdrawal template form.
The Seller warrants and represents, and the Customer accepts that, in the event of the Customer’s withdrawal from the agreement, return of the goods and processing the refund by the Seller, the Seller will issue a revised invoice for the amount of the refund in electronic form only and send it to the Customer’s e-mail address, and that if there is any error in the invoice the Seller will issue and send a revised invoice indicating any incorrect content.
Order delivery
Orders are delivered to locations specified by the Customer according to the Terms and Conditions and cannot be collected from the Seller in person by the Customer or a person acting on his or her behalf.
Orders are delivered to locations in the Republic of Poland.
The Seller assembles the Orders and packs them in order to deliver them to the Customer, according to the terms and conditions of the provision of postal and courier services. Order may be delivered to the Customers by means of the following courier and postal services:
InPost courier delivery;
InPost pick-up stations. Please note that the Seller does not provide the aforementioned services and they may prove temporarily or permanently unavailable, or the use of such services may be subject to limitations in terms of dimensions, weight or other parameters specified by relevant service providers. The Seller will use its best effort to inform the Customer of any such limitations prior to the Customer placing an Order.
Before placing his or her Order, the Customer will be informed of the earliest possible (subsequent to placing the Order) date of shipment and the delivery estimated by the postal or courier service provider, i.e. a specific number of business days, defined as weekdays (from Monday to Friday) except for statutory holidays, after which the Order shipment is expected to reach its destination.
For Customers who are not categorised as Consumers, the Seller is not liable, to the maximum extent permitted by applicable law, for any damage arising from delays in the delivery, and liability for the Order will be limited to the price of its components.
The Order will be delivered to the Customer no later than within 30 days of its placement by the Customer. If the Customer selects delivery by courier, the courier will make two attempts to deliver the Order.
The Customer agrees to confirm the receipt of the Order on request of the Seller or a courier acting on Seller’s behalf. The Seller recommends that the Customers should check, on receipt of the Order, whether the package with the Order has not been damaged or arrived in an incomplete form. If any damage or incompleteness is reported, the Seller recommends that the Customer and the courier draw up a report confirming the aforementioned facts and contact the Seller. A Customer who is not a Consumer is obliged to verify the contents of the package with the Order, and if any incompleteness or damage is reported, the Customer and the courier should draw up a report confirming the damage and immediately contact the Seller.
The Products are delivered in the Seller’s standard packaging. Total weight of the Products in a single Order must not exceed 20 kg. The Products may also be delivered in an additional package in the performance of separate services provided by the Seller, particularly as gift boxes, as specified in the description of the relevant type of service.
The Customer agrees to collect the Order without undue delay. If the Customer does not collect the Order by the specified date, the Order will be returned to the Seller, and the Seller will have the right to withdraw from the sales agreement. The Seller may exercise this right within 30 days from the first attempt at delivering the Order. On its withdrawal, the Seller states the fact to the Customer and refunds the total price of the Products to the bank account specified by the Customer. The Seller will refund the payment to the Consumer by means of the same method as one used for payment unless the Consumer consents to a different refund method.
Cancelling an Order and withdrawing from the Agreement
If the Customer cancels the Order, in accordance with Section V.6. of the Terms and Conditions, or if the Order cannot be processed due to all or some Products ordered by the Customer being permanently unavailable in the eStore, the Seller will inform the Customer of the fact and refund, respectively, the price of the missing Products and the cost of Order delivery, or the total cost of Order delivery, having recalculated the cost of Order delivery appropriately to its reduced weight or size. The Seller will refund the payment to the Consumer by means of the same method as one used for payment unless the Consumer consents to a different refund method.
A Customer who is a Consumer has the right to withdraw from the sales agreement concluded, without specifying the reason for such withdrawal, within 14 days of the receipt of the Order. A Consumer withdrawing from the agreement will send to the Seller a statement of withdrawal on a printed form supplied together with the Order and available as a PDF file, at any time, via the link “Complaints and returns” located at the bottom of each subpage of the eStore. The statement of withdrawal may also be submitted by the Consumer in a form different to the supplied form, as long as it contains the data detailed in the form.
In the event of the Consumer’s withdrawal from the agreement, the Seller agrees to refund to the Consumer the total cost of the Order, with the delivery cost refunded in the amount corresponding to the cost of a basic postal or courier delivery (of minimum dimensions and weight) current as of the date on which the Order was placed.
The Seller will refund the total cost of the Order in accordance with the above section immediately, however no later than within 14 days after the day on which the Seller receives the Consumer’s statement of his or her withdrawal from the agreement. The Seller may refrain from making the refund until the earlier of the Seller’s receipt of the returned Products or the Consumer’s delivery of the proof of the return shipment.
The Consumer agrees to return the Products in an unchanged condition unless the change in the Products was necessary within the limits of standard established practices. The Consumer will incur the direct cost of returning the Products, such as the cost of Product packaging and postal or other delivery service in order to deliver the Products to the Seller.
Under applicable regulations, the right to withdraw from the agreement does not apply to the Consumer e.g. in the case of an agreement concluded for the supply of a perishable product or a product with a short use-by date, or an agreement concluded for the supply of an item delivered in sealed packaging, which, once opened, is unsuitable for return due for health- or hygiene-related reasons, if the packaging was opened after delivery. Accordingly, the Seller advises that the right to withdraw from the agreement does not apply to the Customer, including without limitation the Consumer, with reference to the following products: lipsticks, concealers, eye crayons, face powders with applicators and other cosmetic products featuring applicators. The Seller may, as far as possible, provide the Customer with a tester or a sample of the Product, so that the Customer may try the Product without unsealing the main packaging.
Complaints
The Seller undertakes to deliver Products free of physical and legal defects, of quality appropriate to the purpose for which the Product is designed. The Seller does not provide post-sales services, including without limitation service, and does not give any additional warranty for the items sold.
The Seller is liable towards the Customer if the Product purchased by the Customer contains physical or legal defects. Customer complaint procedures are regulated by the provisions of Article 556 and subsequent articles of the Civil Code. The Customer’s complaint should state the reason and the relevant claim.
Any complaints related to the operation of the eStore, Product Orders and purchases may be submitted by the Customer to: info.eu@eveline.eu
In order to make a complaint, the Customer may use a form available at any time at the link “Contact form” located at the bottom of each subpage of the eStore.
The Seller’s liability towards a non-Consumer Customer who purchases the Product will be limited to the price paid by the Customer for the Product and the amount equal to the cost of delivery if the delivery is the subject of the complaint. If the Seller accepts the claim as reasonable, a non-Consumer Customer will receive a Product free of defects or the price of the Product will be refunded to him. The choice of the method of handling the complaint is in the Seller’s discretion and the burden of proof that the item sold is defective lies on the Customer.
The Seller will review the complaint within no more than 30 days after its receipt by the Seller. The period may be extended by the time necessary for the Customer to provide complete information require, in the Seller’s opinion and taking into consideration the circumstances of the case, to handle the complaint. On the Seller’s request, the Customer agrees to deliver the Product being the subject of the complaint to the location specified by the Seller.
The Seller would like to inform that the page: https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.show&lng=PL contains the platform of the Online Dispute Resolution (ODR) system for consumers and businesses on the EU level. The ODR platform is an interactive multilingual website (available in all EU languages) with a comprehensive service centre for consumer and businesses who prefer out-of-court resolution of disputes arising from the conclusion of an online sales or service agreement. The platform makes it possible to lodge a complaint concerning goods or services purchased online, both domestically and abroad.
Product feedback
A User who has an Account, purchased a Product and used it personally, may place leave his or her feedback on the Product in the Product tab designed for this purpose.
Product feedback involves rating the Product on a scale specified by the Seller, as well as providing a description of the Customer’s experience of the Product. Product feedback description cannot exceed 2000 characters (including spaces).
The Seller will publish Product feedback in Product tabs, having verified that the feedback complies with the provisions of these Terms and Conditions; the Seller also reserves the right to remove an already published Product feedback item which proves to be in breach of these Terms and Conditions. Product feedback published by the Seller cannot be removed or edited by the User.
Product feedback must not contain:
any data which is inaccurate, unlawful or contrary to moral principles;
personal data of the User or other persons or data which appear to be personal or contact information, including without limitation references (links) to other areas of the Internet;
advertising, promotional, election-related content, as well as content with references to gender, ethnicity, nationality, religion, system of beliefs, worldview, disability or sexual orientation.
Leaving his or her feedback, the User states that he or she is its (broadly understood) author, i.e. that the User wrote the feedback himself or herself, as defined in applicable law. The User is liable for any damage caused to the Seller in connection with any lawsuits, legal charges and expenses incurred as a consequence of a breach of economic or moral rights of third parties relating to the feedback posted.
If specific Product feedback is not a work as defined in applicable laws, posting such feedback by the User means that the User consents to the Seller’s use of the feedback without imposing any limits on time or jurisdiction by:
disseminating the feedback on the Internet, in particular publishing it in the eStore;
publishing the username of the author of the feedback.
If specific feedback is a work as defined in applicable law, posting the feedback means that the User grants the Seller a non-exclusive licence for an indefinite period of time (which can be terminated two years in advance at the end of the calendar year) without any limits as to time or jurisdiction, and with the right to sublicense the work, to use the feedback by:
disseminating the feedback on the Internet, in particular publishing it in the eStore;
publishing the username of the author of the feedback.
In the situation referred to in the section above, the User also authorises the Seller to disseminate feedback to the extent specified in the Terms and Conditions without naming the author and to decide on the first release of the feedback to the audience and agrees to refrain from exercising control over the use of the feedback, as long as the use of the feedback does not go beyond the scope defined in these Terms and Conditions.
Privacy policy
The Seller processes data, including the Customer’s personal data, in the manner described in the “Privacy Policy” available at any time via the “Privacy Policy” link at the bottom of each subpage of the eStore.
The Service Provider hereby informs the Users that in the process of their use of the Website and the services provided on the Website, including without limitation the eStore, the Service Provider employs cookie files in the way described in the “Privacy Policy” available via the link “Privacy Policy” located at the bottom of each subpage of the eStore.
Liability
The provisions of these Terms and Conditions do not exclude or limit the Seller’s liability arising from strictly applicable law.
The Seller will not be liable for the Product’s failure to meet the Customer’s individual expectations. The Seller informs that the Products available in the eStore, including without limitation cosmetic products, in line with the information supplied with them, may be particularly effective in specific applications, including without limitation care for specific body parts or body parts of specific properties, that they are generic products which are not made to any specific order, hence their effectiveness may vary in individual cases.
To the maximum extent permitted by law, the Seller will not be liable for any disruptions or interruptions in the operation of or access to the eStore caused by force majeure, acts of third parties or hardware or software incompatibility of the eStore with the User device or IT system used by the Customer.
To the maximum extent permitted by law, the Seller will not be liable for the operation of e-mail servers used for sending messages by the Seller, operation of the Customer’s e-mail addresses, operation of the Customer’s User devices and software used by the Customer, including without limitation spam-blocking software, as well as for temporary unavailability of the eStore in the event of the need to perform maintenance, equipment upgrade or due to its extension or modernisation.
Unless otherwise stipulated in strictly applicable laws, the Seller will not be liable for the Customer’s loss of profit, inability to use funds, lost time, providing inaccurate or incorrect information, or any other indirect or consequential damage.
In his use of the Website, the Customer agrees to refrain from actions which could disrupt the operation of the eStore, in particular the use of any software or devices which could have such effect on the eStore, as well as entering inaccurate or unlawful information, or information contrary to accepted principles of morality, or personal data of individuals other than himself or herself.
Miscellaneous
If any provision of these Terms and Conditions is or becomes unlawful, non-enforceable, incomplete, ineffective or invalid, it will not affect the validity of the remainder of the agreement concluded between the Seller and the Customer. Should this happen, the Parties will enter into negotiations in order to substitute the incomplete or ineffective provision with a legally effective provision, corresponding as far as possible to the purpose of the challenged provision of these Terms and Conditions.
These Terms and Conditions and any agreements concluded on their basis shall be governed by the Polish law.
The Seller reserves the right to make changes to these Terms and Conditions. Any changes to these Terms and Conditions will not infringe upon the rights of the Customers who placed their Order prior to the change taking effect. Changes to these Terms and Conditions become effective 7 days after the day on which they are posted on the Website. The Seller will inform the Customer of the changes in an e-mail sent to the Customer’s address. If the Customer does not consent to the change, he or she should select “I do not accept the change to the Terms and Conditions”. If you do not accept the change, you will be unable to place any further Orders in the eStore.
These Terms and Conditions become effective on 5.02.2024
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